[accordions id=”faq”]
[accgroup]
[acchead id=”faq” tab_id=”faq0″ class=”active”]Will you send our Timing Chip and Race Number out to us in the post/mail?[/acchead]
[accbody tab_id=”faq0″ in=”in”]Yes, that is correct. Please make ensure you have entered your address accurately. If you have not, email [email protected] and we can change it for you. [/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq1″ class=””]Do you have a baggage drop? Do you charge for it?[/acchead]
[accbody tab_id=”faq1″ in=””]Yes we will have a baggage drop, and it is FREE to use. We have members of staff managing the station while you run.[/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq2″ class=””]Where can I find my results after the event?[/acchead]
[accbody tab_id=”faq2″ in=””]Your results will be on this website. www.PalaceHalf.com after the event. Normally 6pm on the same day. If you have any questions or queries with your results please email [email protected] [/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq3″ class=””]When do entries close before an event? Can I enter on the day?[/acchead]
[accbody tab_id=”faq3″ in=””]Entries close when the event sells out. There are no entries on the day.[/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq4″ class=””]I can’t make the event, can I have a refund?[/acchead]
[accbody tab_id=”faq4″ in=””]Sorry we don’t accept refunds however if you let us know 28 days in advance of the event we can transfer your entry to a friend.[/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq5″ class=””]I haven’t been sent anything in the post for the event, should I of?[/acchead]
[accbody tab_id=”faq5″ in=””]No, we won’t be sending you anything in the post/mail.[/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq6″ class=””]Are your events chip timed? [/acchead]
[accbody tab_id=”faq6″ in=””]Yes, all our events are chip timed and accurately measured. You will collect your chip on the day with your number. [/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq7″ class=””]What do I get at the end of the race?[/acchead]
[accbody tab_id=”faq7″ in=””]You will get fruit or flapjacks as you cross the line then either a t-shirt or a medal depending on the event. Sometimes both![/accbody]
[/accgroup]
[accgroup]
[acchead id=”faq” tab_id=”faq8″ class=””]Should I of….[/acchead]
[accbody tab_id=”faq8″ in=””]You should of received an email before the event (normally the Wednesday pre-event on the Sunday) with details on getting there/timings, don’t worry if you haven’t. We also put the start lists on the website, so you can check there to see if your name is there. All you have to do then is make your way down to the venue ready to run in your preferred running attire![/accbody]
[/accgroup]
[/accordions]
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